How delivery is calculated
Your region, town and reviewed parcel eligibility determine the available delivery quote. There is no automatic nationwide free-delivery threshold.
Unsupported locations, heavy, oversized or fragile shipments require an individually approved quote. International ordering remains unavailable.
Preparing for delivery
Enter a complete address, a useful landmark or digital address, and a reachable phone number.
Review the destination, delivery fee and total again after changing items or address. A changed delivery rule requires a refreshed quote.
Estimated delivery dates
Your quote shows the configured preparation and transit window. Dates are estimates rather than a guaranteed appointment.
Business-day calculations exclude weekends. Public holidays and exceptional conditions may affect the actual schedule.
Tracking and changes
Use your order page for the latest recorded status and contact us with your order reference to request changes.
Historical charges remain as agreed; changing a delivery setting does not rewrite an existing order.
Common questions
Is nationwide delivery automatically free above a spending threshold?
No. Delivery is quoted for the supported location and eligible items.
Can I collect instead?
Choose free office pickup when it is available in your quote, and wait for the ready-for-collection notification.